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Old Nov 29, 2007, 04:42 PM // 16:42   #61
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Ironic I would get that for you if I could access their site.
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Old Nov 29, 2007, 04:42 PM // 16:42   #62
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Same issue here in korea. Same problems as what some of you have said. No virgin here ~.~
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Old Nov 29, 2007, 04:43 PM // 16:43   #63
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yep, i got the same problem here, have virgin 2mb broadband, and cant access guildwars or the official site

>.< annoying useless slow ISP, but i have had all the others, and virgin are the best in my experience

/sigh
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Old Nov 29, 2007, 04:44 PM // 16:44   #64
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Short of flying to an another country's net cafe, can't help you there Milan...
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Old Nov 29, 2007, 04:47 PM // 16:47   #65
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Just got back from picking up my son from school to find that I still can't log onto guild wars and still can't access any gw websites. Thanks for the link though, just emailed support now as there's no way I'm phoning premium number!

Rhia
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Old Nov 29, 2007, 04:48 PM // 16:48   #66
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same problem here , also on virgin
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Old Nov 29, 2007, 04:49 PM // 16:49   #67
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Quote:
Originally Posted by Yarly
Same issue here in korea. Same problems as what some of you have said. No virgin here ~.~
So perhaps it's a GW issue and not an ISP issue then....?
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Old Nov 29, 2007, 04:50 PM // 16:50   #68
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just blame vergin lol same prob. cba to do anything so messing round on forums...just blame em they screw everything up anyways..just like the commys :P same prob lol..someone post if there is anyway to get in that they find?
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Old Nov 29, 2007, 04:54 PM // 16:54   #69
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Yes but if it were a GW issue it's more likely to be resolved a heck of a lot more quickly than if it were Virgin bloody Media sorting the problem out. There was a time we had slow internet speeds and it took them roughly 6-8 months to sort out. Meh :/
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Old Nov 29, 2007, 04:54 PM // 16:54   #70
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Meh, things like this allways happen on my days off
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Old Nov 29, 2007, 04:56 PM // 16:56   #71
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My day off too not got another for 8 days and soooo close to my 20th title. Thought I'd have bagged it by the end of today but noooo.
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Old Nov 29, 2007, 04:57 PM // 16:57   #72
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...And it would happen on the day that the BMP happens to be going live
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Old Nov 29, 2007, 04:57 PM // 16:57   #73
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Quote:
Originally Posted by Rhiandra
Yes but if it were a GW issue it's more likely to be resolved a heck of a lot more quickly than if it were Virgin bloody Media sorting the problem out. There was a time we had slow internet speeds and it took them roughly 6-8 months to sort out. Meh :/
lol same, though not quite that long. Turns out they were sharing our "premium" net connection with a student residence close by to us :/
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Old Nov 29, 2007, 04:59 PM // 16:59   #74
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Doh! Im with VM -_- no guild wars, no official wiki, no official website!

looking at vm main page, they got a lot of problems going on today -_-
I hope they put us in the urgent cat.
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Old Nov 29, 2007, 05:02 PM // 17:02   #75
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Quote:
Originally Posted by Rhiandra
Yes but if it were a GW issue it's more likely to be resolved a heck of a lot more quickly than if it were Virgin bloody Media sorting the problem out. There was a time we had slow internet speeds and it took them roughly 6-8 months to sort out. Meh :/
haha, so true, last time our internet went slow and began to randomly disconnect, we had to wait 3 months, and even then they were useless at helping us =/
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Old Nov 29, 2007, 05:03 PM // 17:03   #76
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Issue now on Priority one. Oddly I'm the one holding things up it seems. Can't seem to get anyone in UK NCsoft to pick up the phone, and the US tech people don't start until midday Central (6pm).

The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. Once I have those to pass to them it shouldn't take too long.

Edit: Even tried calling Gaile but no answer

Last edited by milan; Nov 29, 2007 at 05:14 PM // 17:14..
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Old Nov 29, 2007, 05:06 PM // 17:06   #77
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Seems to me like that can't handle 20mbs ^^ although (grudgingly I will admit) they are the best around speed wise. *sighs* Caught in a catch 22 situation.
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Old Nov 29, 2007, 05:06 PM // 17:06   #78
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Well, virgin broadband and can't connect too ^_^
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Old Nov 29, 2007, 05:08 PM // 17:08   #79
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Quote:
Originally Posted by milan
Issue now on Priority one. Oddly I'm the one holding things up it seems. Can't seem to get anyone in UK NCsoft to pick up the phone, and the US tech people don't start until midday Central (6pm).

The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. Once I have those to pass to them it shouldn't take too long.
Thanks for update, so they're relying on you to do their work for them?
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Old Nov 29, 2007, 05:12 PM // 17:12   #80
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Typical of Virgin Media though. Can't resolve issues on their own - need someone to hold their hands for them *grrr*
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